Global Healthcare Alliance, Inc. has delivered direct billing support for physician groups since it was founded more than 30 years ago by world-renown heart surgeon Dr. Denton A. Cooley.
Global turned to Achilles Group for strategic human resources support when they experienced an internal HR split between their office and payroll departments. While Achilles Group does not handle payroll, Strategy Alignment is a key component of Achilles’ Fractional HR model.
Achilles Group started by getting to know the people, culture and market at Global. A new employee role structure was developed first, followed by training for the Global leadership.
“The training from Achilles Group has helped develop our leadership group in challenging employee relationship issues,” said Global Chief Financial Officer, Chris Karl. Achilles also helped mitigate employment-related risk by investigating complaints on Global’s behalf and building a foundation to protect against potential loss.
One tool Achilles uses to understand each client and their individual needs is the Strategic Engagement Assessment. This assessment is an interactive audit aimed at discovering a client’s strengths and potential gaps in their comprehensive HR Strategy. The audit results are then compared against HR benchmarks and used to prioritize plans going forward based on risk and organizational needs.
“We look forward to undergoing another Strategic Engagement Assessment with Achilles Group and proactively planning our updated HR strategy together,” Karl said.
Learn how Achilles Group can help mitigate risk and provide strategic HR guidance for your business. Talk to one of our experienced HR professionals at 281-469-1800.
